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The participant from US has long been trying to withdraw his winnings due to the fact December. We turned down the criticism since the player did not respond to our messages and concerns.The participant was contacted with the casino and knowledgeable that his account had been verified and his withdrawal was pending acceptance. However, the player did not reply to more messages from your Grievances Team, bringing about the grievance being rejected due to lack of response.
Casinos which has a Beneath common Safety Index commonly have an unfavorable ratio of their amount of holiday makers to applicable grievances submitted by players. It implies that this casino has in all probability taken care of some gamers unfairly in past times. Submitted: 08 Nov 2019
The verification method is aggravating so I would advise that you start the method at sign on so that you don’t have a lengthy wait and aren’t tempted to reverse your withdrawal through the wait around.
Nonetheless, Regardless of extending the response deadline, the player didn't reply to our inquiries. As a result, we were unable to progress With all the investigation or give a resolution due to the deficiency of interaction from your player's conclusion.
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The player from Minnesota were attempting to withdraw winnings from DuckyLuck Casino with the former three months, but experienced faced issues with document verification. Irrespective of numerous makes an attempt to send out the required paperwork, the casino claimed they didn't acquire or acknowledge them. The participant experienced communicated Using the casino by means of electronic mail and chat, retaining data of your discussions.
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Casinos using a Underneath ordinary Protection Index usually have an unfavorable ratio of their variety of tourists to relevant complaints submitted by players. It means that this casino has most likely handled some gamers unfairly in past times. Submitted: 19 Jul 2021
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Hi there sammy1126. Thank you to your responses. On reviewing your account, we do see that you will be however reward qualified. We recognized that you choose to had some problems declaring bonuses, but, we do display that you're capable of redeem bonuses.
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